Strategic Relationships
This
is a sampling of SSG‘s extensive network of strategic relationships. In order to provide the highest
level of support to our clients, SSG maintains strategic relationships
and alliances with other world-class industry leaders. Because our reputation
of providing superb support service is at stake, we only engage in relationships
with organizations that are capable of delivering the performance our
clients have come to expect, and who are as committed to excellence
as we are; following are some of the organizations with which we have
entered into relationships.
TeleManagement Technologies, Inc. (TTI)
Peregrine Founded in 1981,
Peregrine Systems develops and sells enterprise application
software, which helps large global organizations manage and protect
their technology resources. With a heritage
of innovation and market leadership in consolidated asset and service
management software, the company's flagship offerings include ServiceCenter®
and AssetCenter®, complemented by its Employee Self Service, Automation
and Integration product lines. Headquartered in
San Diego, Calif., Peregrine's solutions facilitate the automation of
business processes, resulting in increased productivity, reduced costs
and accelerated return on investment for more than 3,500 customers worldwide. More information
about Peregrine is available at www.peregrine.com.
People: The Critical Link in Service Delivery
The most complex and expensive part of your IT infrastructure probably isn’t the servers, storage, or networks -- it’s the people that keep the infrastructure running.
People are the lifeblood of the IT organization and often the primary source of change. They put policies and best practices into action, maintain and update infrastructure components, and respond to problems. At the same time, people are the unpredictable variable affecting service levels that support the business.
Despite investments designed to make the IT infrastructure more reliable, available and efficient, little effort has been spent to support human interactions with IT. By optimizing the interaction of people with technology, you can improve service levels, enhance IT efficiency, and provide IT staff with higher-value, strategic work in direct support of business objectives.
Realizing the significance of the human component of IT, Marv Tseu and Chris Whitney founded Active Reasoning to create data center operations solutions linking people, policies, and procedures to the computing infrastructure. At the core of the Active Reasoning solutions is an IT operations platform originally developed at Exodus, representing 20 man-years of engineering work.
Active Reasoning: The Intersection of People and Technology
- Active Reasoning solutions offer superior visibility into and control of service delivery for complex IT environments. The Active Reasoning solutions:
- Report and track activities taken within the infrastructure.
- Guide individual activity and actions according to established policies, ensuring consistency and integrity in IT operations.
- Automate repetitive or labor-intensive operations, freeing valuable IT staff time for higher-value operations.
- Manage the activities of the IT organization by incorporating policies, procedures, and best practices.
As the leading Design-to-Operation™ (D20™) solutions provider, TRIRIGA INC. creates solutions that automate, streamline, and integrate business processes across a company’s entire enterprise portfolio. Utilizing state-of-the-art software and leveraging the power of the Internet, the TRIRIGA Intelligent Business System™ (IBS) provides a centralized, web-based system to manage key aspects of an asset’s lifecycle - from design collaboration and specifications, to automated procurement and project management, across multiple partners.
With leading-edge technology and first-hand knowledge of the industries we serve, TRIRIGA delivers powerful, targeted solutions that combine state-of-the-art tools with "real-world" business practices. The result: drastically improved efficiency of existing business processes and unprecedented levels of collaboration.
TRIRIGA occupies a 40,000 square foot corporate office complex located in Las Vegas, Nevada. The company has over one hundred full-time employees with a vast range of knowledge and expertise in both the industries we serve and the technology we employ. Together, they continue to lead the industry through innovation, creating powerful, targeted solutions for the design and build industries.
Company Profile e-Security is a leading provider of security software solutions for today's e-business environment with deep roots in distributed security management. It was founded by security professionals with many years of experience in building and managing security systems for Fortune 500 companies. By researching the market and listening to the concerns of CIO's, security administrators and network managers, e-Security has introduced the first and only integrated, automated, and centralized security management system on the market.Through its Open e-Security Platform™ architecture, companies can integrate all sources of security information in their enterprise-wide security environment, enabling them to actually see and respond to network abuse, attacks or intrusions, as well as identify, assess, and minimize vulnerabilities associated with their security. We are passionately dedicated to providing software solutions that address the crucial security issues that e-businesses face every day in "internet time".
In 1996 Harris Corporation, a $4 billion, Fortune 500 telecommunications company, developed security software to help combat the growing threat of intrusions on their network management system. The resulting software solutions have been purchased and enhanced for the commercial market by e-Security, Inc. to offer the first open, integrated, and flexible security-specific software that provides a comprehensive picture of enterprise security from a single console monitor. Today, e-Security markets and supports its security software to global 3000 corporations, government, and non-profit organizations through direct sales and support, consultants and integrators, and OEMs.
e-Security provides software that integrates the security resources of the multiple and proprietary parts of heterogeneous enterprise information environments into one cohesive view or picture. The Open e-Security Platform architecture, encompassing e-Sentinel and e-Wizard, integrates the whole enterprise security environment by linking isolated resources from multiple vendors, to provide a complete view or picture of a company's security environment. As the first and only company to market with this comprehensive enterprise-wide view, e-Security software enables security managers to actually see and respond to network abuse, attacks or intrusions, as well as identify, assess, and minimize vulnerabilities associated with the complete spectrum of their enterprise security.
e-Security provides software for monitoring security on an open platform, using agents to link all of the security resources in the enterprise to the platform, and security management software for responding to security threats, and proactively assessing risks. In addition, e-Security offers several security software point products for specific functions such as intrusion detection, internet misuse, and security risk assessment.
e-Security software is supported by an innovative Quick Results Program that allows the user to implement the Open e-Security Platform rapidly and efficiently in order to begin leveraging existing security resources as quickly as possible. e-Security's software was initially proven at Harris Corporation, a Fortune 500 telecommunications company, where it is used today to integrate security for a global network spanning five continents and serving more than 28,000 employees. e-Security continues to co-market with Harris to federal, state, and local government customers.
More information on e-Security is available on the World Wide Web at http://www.esecurityinc.com/main.asp
Founded
in 1990, Remedy has a successful track record of providing industry-leading
service management solutions that enable organizations to reduce costs,
improve quality of service, and maximize overall operational effectiveness.
Remedy delivers both a comprehensive suite of packaged applications,
including Remedy Service Management and Remedy Customer Support, and
a highly scalable, easily adaptable business process authoring platform,
Action Request System.
Staff and Line
Founded
in 1988, STAFF&LINE is a pioneer in the development of information technology
(IT) asset management solutions. The company's specialized and innovative
solutions address the growing demand for tools that assist in decision-making
and strategic management of IT system resources. STAFF&LINE
is unique in that it has developed a complete range of application software
and ASP solutions that meet the IT asset management needs of companies
of all sizes, whether small businesses or large enterprises. The key
factors in STAFF&LINE's success are its experience and positioning,
business models, clients, partners and an international presence. The
key factors in STAFF&LINE's growth and continued success are: Unique
expertise and positioning in the IT Asset Management market. Following
its success in France, STAFF&LINE started operations in the United States
in 1999 by opening an office in Boston. The historical IT Asset Management
market that initially expanded in France primarily due to the taxes
on corporate infrastructures, now extends to the United States given
the growing vulnerability of computer infrastructures. The asset management
market in the US is growing rapidly, based in part on the ubiquitous
nature of the Internet as well as the organizational changes taking
place in the corporate world. STAFF&LINE is now strategically located
on both sides of the Atlantic and is poised to become a major player
in the new global market for IT Asset Management. Additional
Staff & Line information
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Glengary Ventures
Glengary
Ventures is a venture catalyst enterprise — a new breed of venture
capital organization combining investment capital, merchant banking
services and a world class support network. The first of its kind in
the Midwest, Glengary provides an organized network approach to the
investment process deploying, in tandem, both investment capital and
value-added intellectual capital to accelerate the launch of fast-moving,
profitable, market-leading new enterprises in the industrial sector. Glengary
is a multi-disciplined, highly networked organization with its core
activities divided between an investment selection process and extensive
post-investment operations assistance. Supporting these core activities
are critical value-added components, including a world class network
of professional services providers and high-profile corporate advisory
and technology advisory groups. These constituent parts make Glengary
a dynamic, energized network organization, operating in seamless fashion
with speed, scalability and extraordinary mentor capital.
Managed Data System (MDS)
Managed Data Systems is a managed hosting facility capable of providing co-location and hosting services. Located in downtown Cleveland, MDS provides a comprehensive IT environment where SSG clients can rapidly deploy and scale-up critical eBusiness solutions.
These facilities are housed in a secure, Class A facility with a 24 x 7 network operations center, uninterrupted power supply (UPS), fire protection and a server farm area capable of supporting UNIX, LINUX, and Windows NT operating systems, among others.
TeleManagement Technologies Inc. (TTI)
TeleManagement Technologies, Inc. is a leading edge developer of Telemanagement software solutions. Dynamic software solutions: WinCallŪ, Call Accounting Software and WinBillŪ, Telecom Bill Tracking Software are designed to effectively and efficiently track, integrate, manage and protect an organization's information technology resources.
For additional information on our Strategic Relationships contact our marketing department at inquiry@ssgconsulting.com
